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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jeremy Patton

October 19, 2026

5 out of 5 rating by Jeremy Patton
"Fast and reasonable!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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R C

October 13, 2026

5 out of 5 rating by R C
"Melanie takes care of all our questions! Is quick and very helpful!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Matthew Doerschuk

October 4, 2026

5 out of 5 rating by Matthew Doerschuk
"Melanie has done a wonderful job with my account."
We responded:
"Thanks so much for the amazing review, Matthew! We really appreciate your support here in Weirton. Just reach out anytime if you need us - we’re here for you. "
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Maggie Kovalcik

October 2, 2026

5 out of 5 rating by Maggie Kovalcik
"Shoutout to Melanie for always taking care of us!"
We responded:
"Thank you so much for the 5 stars, Maggie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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James “Robbenhood” DeGaetano

October 2, 2026

5 out of 5 rating by James “Robbenhood” DeGaetano
"Quick, easy and efficient describes the staff at Eric Wagner State Farm. Very friendly. Had knowledgeable. I would recommend to anyone."
We responded:
"James, thank you for the fantastic review! We’re always here to support you with your insurance needs in Weirton. "
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Anthony Rodrigues

October 1, 2026

5 out of 5 rating by Anthony Rodrigues
"These folks combine my house and auto insurance and made it extremely affordable for us not saying it's a good thing but they are lenient if they need arises to extend your pay mint on a different date very communicative they answer every email or call that I call and they worked with my mortgage company to secure all my insurances requirements all around great company would definitely recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Weirton to know you had such a great experience with us. "
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chloe fidler

October 1, 2026

5 out of 5 rating by chloe fidler
"Our agent, Melanie, is very kind and helpful!! Anytime I have an issue she resolves it super quickly."
We responded:
"chloe, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Kristen Shepherd

October 1, 2026

5 out of 5 rating by Kristen Shepherd
"Great service so far. Fast replies. Melanie has been a great help!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Weirton. "
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Lora Glessner

October 1, 2026

5 out of 5 rating by Lora Glessner
"Melanie is the best!!!! She made all of the process so easy. They deserve 10 stars.... Thank you so much...."
We responded:
"Lora, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Eric Waggoner and Team "
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GUARDIANWOLF

October 1, 2026

5 out of 5 rating by GUARDIANWOLF
"Melanie is the best"
We responded:
"Thanks so much for the fantastic rating, GUARDIANWOLF! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jodi Cole

October 1, 2026

5 out of 5 rating by Jodi Cole
"Melanie is amazing! She always gets back to us promptly and helps us get the best prices!"
We responded:
"Jodi, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Weirton insurance team! - Your State Farm Agent, Eric Waggoner "
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Bill McKenzie

August 18, 2026

5 out of 5 rating by Bill McKenzie
"Worked with Ted from the office. Great, super fast and responsive service! Thank you for all the help and knowledge!"
We responded:
"Thank you so much for the 5 stars, Bill! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Greg Moodie

August 17, 2026

5 out of 5 rating by Greg Moodie
"Called the office today to look in to buying renters insurance. Melanie was great, evertrhing was done via text and e-mail and was over in no time, at a price way below what I had anticipated.

Very pleased with the level and speed of service."
We responded:
"Thanks so much for the amazing review, Greg! We really appreciate your support here in Weirton. Just reach out anytime if you need us - we’re here for you. "
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Janice Stefansky

August 6, 2026

5 out of 5 rating by Janice Stefansky
"Melanie was wonderful. She helped us choose what was right for us."
We responded:
"Thank you so much for the 5 stars, Janice! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Anna Ryan

August 5, 2026

5 out of 5 rating by Anna Ryan
"Melanie Mabe was an angel during a rough time for my family and was the most pleasant helpful person I have spoken with. Thank you."
We responded:
"Anna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Weirton insurance team is always here and happy to help. "
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Garrett Barnette

August 5, 2026

5 out of 5 rating by Garrett Barnette
"I usually dread dealing with insurance but since I started working with Melanie I enjoy calling and getting help she’s a no bs kind of lady who will get the job done efficiently and as painless as possible moving state to state has been a easy transition with her as my agent and I wouldn’t wanna deal with any other then her she’s the absolute best and I wouldn’t take my time to do a review if she wasn’t that great she got my auto insurance in the right shape got my home owners insurance squared away and went above and beyond helping me transition both my vehicles from another state which was a pain in the behind but she got me through it with in a week. She’s an absolute stud at what she does and she will take care of you EVERYTIME."
We responded:
"Thank you so much for the 5 stars, Garrett! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Douglas Edwards

June 6, 2026

5 out of 5 rating by Douglas Edwards
"Melanie was great to work
With and very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Eric Waggoner’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joe Batton

June 3, 2026

5 out of 5 rating by Joe Batton
"Ted was very friendly and professional he quoted me a rate but the next day he got it for about $100 cheaper thank you ted"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Peyton Taylor

May 20, 2026

5 out of 5 rating by Peyton Taylor
"Melanie has held my fiancé and I in the right direction with finding the correct insurance! We will gladly be going through Eric Wagner for all of our insurance needs!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Carol Bennett

May 15, 2026

5 out of 5 rating by Carol Bennett
"Eric has been extremely helpful with anything about which I call. In fact, when I first switched to State Farm, he actually climbed up onto my roof to check out how it looked. He even blew off old pine needles from the porch roof for me. Great job, Eric!"
We responded:
"Carol, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Cate B

April 21, 2026

5 out of 5 rating by Cate B
"Melanie at State Farm made my recent policy update incredibly easy. We purchased a new car for my son and needed to remove one vehicle and add another to the policy. She handled everything quickly and efficiently, making the whole process simple and stress-free. We really appreciate her professionalism and great service"
We responded:
"Cate, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Weirton insurance team is always here and happy to help. "
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Mellissia D

April 20, 2026

5 out of 5 rating by Mellissia D
"They are respectful n timely
Very friendly at any request that I have is responded to promptly
I appreciate their customer service"
We responded:
"Mellissia, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Dawn Edwards

February 6, 2026

5 out of 5 rating by Dawn Edwards
"Great and easy experience to get property insurance!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jacky Selman

February 6, 2026

5 out of 5 rating by Jacky Selman
"Eric's team is phenomenal, especially Melanie! So professional and helpful at making sure the policy is understood and correct."
We responded:
"Wow, thank you for the 5-star review, Jacky! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kathryn

February 5, 2026

5 out of 5 rating by Kathryn
"Melanie was a great help, she answered all of my questions about coverage and even answered a few I didn’t know to ask. She compared rates on quite a few policies for me and I left feeling like I had just hit big at Mountaineer! Thank you!"
We responded:
"Thanks so much for the amazing review, Kathryn! We really appreciate your support here in Weirton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"